Reflection of 2018 & Welcome 2019

Upon reflection of the year 2018, our business was successful in some areas and unsuccessful in others. We encountered a difficult start to the year 2018, times were tough, business was slow and opportunities were closely contested. Over 30 years experience and the relationships formed, we were able to ride the slow times and losses and set some new milestones for the second half of 2018. In summary, our year ended successfully, we were challenged and questioned and able to adapt and grow.

2018 marked the 34th year of continuous treatments to the Bunnings stores in Australia and New Zealand. We are very proud of this achievement and appreciate the opportunity to work with such a wonderful organisation. It’s culture from an external supplier is something to be admired and respected. I am grateful to all the community members involved in the Bunnings stores over its history and especially in 2018. 

We also celebrated the first Costco project undertaken by our business in Australia. This was a tremendous effort and showed significant persistence in the face of adversity. In my previous 7 years, we had only dreamed of working with such an respected organisation and supporting them with the treatment of their floors. Our first foray into the Costco build process was exciting, we stood up to the challenges and embraced this opportunity, grabbing it with both hands that allowed us to showcase such a successful project. 

2018 also marked a time for change. We initiated with our team an online platform that supports the record keeping of quality assurance documentation expected when applying our products in the industry. This has helped track, record and troubleshoot any queries for our team and ensures a consistent flow of communication to key stakeholders. 

To finalise the 2018 year we were grateful to our long-standing relationship to the team at H.Troon, particularly Steve and James. We have worked closely with them undertaking and managing the cafe floor upgrades for Bunnings in New Zealand and Australia. The D&C of a large distribution facility for Accolade Wines in Berri was outstanding and the concrete placement, finish and flatness was awarded with a golden trowel award at the World of Concrete in Las Vegas in January. Congratulations to H.Troon and the team, Rogers Concrete and to our team of applicators who supported and undertook the 19,000+m2 of Ashford Formula on that floor. It was a special project to be apart of.   

Moving ahead into 2019, we have many great opportunities in front of us. Our products Ashford formula and RetroPlate turn 70 and 20 years respectively and are still world leaders in the concrete densification and polished concrete markets. Our year will be about celebrating the significance of this milestone of our solutions in Australia and the world. The World of Concrete in January will be focused around this significance in the industry. We hope we can improve our service and support of our concrete solutions to you in Australia and New Zealand. Have a great year and we look forward to supporting you on your projects in 2019.

Kindest regards

Callum O’Neill